IT Services for Business and Charity

At Cygnet our team will work with you to achieve maximum value from your IT Investment. We have a variety of technical support options to assist in the smooth running of your organisation- accompanied by our simple, reliable and approachable service.

We understand that IT installation, maintenance and servicing can be tedious and at times frustrating when it interrupts the functionality of your office. Whatever the complication, our knowledgeable team will resolve any issues in a timely matter with a commitment to maximising your organisation IT capabilities.

Cygnet can provide first class technical services that will support your organisation, staff and your existing investment in ICT.

 

IT Services for Business and Charity

At Cygnet our team will work with you to achieve maximum value from your IT Investment. We have a variety of technical support options to assist in the smooth running of your organisation- accompanied by our simple, reliable and approachable service.

We understand that IT installation, maintenance and servicing can be tedious and at times frustrating when it interrupts the functionality of your office. Whatever the complication, our knowledgeable team will resolve any issues in a timely matter with a commitment to maximising your organisation IT capabilities.

Cygnet can provide first class technical services that will support your organisation, staff and your existing investment in ICT.

Technical Support for Businesses

We strive to go above and beyond, supporting you to make the most of your IT. Our DBS-checked staff can help your business to operate and service your customers fully supported by your IT systems.

In reality, the best IT services are ones you rarely think about – they are there for you running effectively, so you can continue working without a glitch.

Our remote helpdesk support and onsite technicians will provide specialist, responsive support, resolving issues with minimum impact so you stay up and running.

The Cygnet service desk is available via telephone, e-mail and online and provides a single point of contact for all services, support requests and queries.

“My staff and I found the staff and service absolutely fantastic and bespoke to our needs. A highly skilled, professional team- outstanding service.”

  • Technical Support & Help Desk

    Whatever your technical needs, our team can help! Our one-stop-shop helpdesk can ensure you stay in control, available via telephone, email and online you can keep track of every call, ticket or request for help.
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  • Backup and Disaster Recovery

    From file and folder backups right through to Business Continuity and Disaster Recovery we have you and your data covered. All cloud backed we can ensure the integrity of your data, no matter what happens.
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  • Ad-Hoc Support

    Not all our services require a 1 year contract. We also provide one off support for any quick fixes or one-off help you might need.
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  • OFFICE 365

    Are you looking to increase productivity with Microsoft Office’s suite of tools? As Microsoft Partner’s our team can get your team up and running while also providing on-going support and guidance.
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  • Network Design & Installation

    Cabling to Wi-Fi, switches to firewalls let us take the work out of networking. From design to install (or anything in-between) we can ensure reliable, feature rich networking at cost effective prices.
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  • ISP and Internet Services

    High quality internet services are harder to find than you might think. What works at home is not always good enough to ensure staff can deliver. We can help source and implement various high-quality ISP services.
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  • Server Monitoring and Maintenance

    Unfortunately servers don’t maintain themselves, our server monitoring and maintenance can ensure that necessary security patches are applied and that potential issues are identified before they cause you a problem.

  • Google Apps

    As Google Cloud Partners we have a team of trained and experienced technicians who can help your team with setup, training and on-going support with Google Apps.
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  • Strategic ICT Support

    Our helpdesk and field teams will work to ensure that your issues are resolved as fast as possible. Remote support, ad-hoc or regular scheduled engineer visits we will keep you up and running.

  • Purchasing and Procurement

    Competitive prices for a full range of IT equipment and software. Though our supplier network we can source and optionally install most IT equipment at highly competitive prices.
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  • Anti-Virus and Malware protection

    Malware is unfortunately common at present and with experience across multiple products including being Sophos accredited we can help you protect your equipment and data from malicious attack.
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  • Cloud Productivity

    Office 365 or Google apps? It’s a good question that we can help you with, whatever system you choose we can provide support through planning, implementation and even end user training
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Technical Support for Businesses

We strive to go above and beyond, supporting you to make the most of your IT. Our DBS-checked staff can help your business to operate and service your customers fully supported by your IT systems.

In reality, the best IT services are ones you rarely think about – they are there for you running effectively, so you can continue working without a glitch.

Our remote helpdesk support and onsite technicians will provide specialist, responsive support, resolving issues with minimum impact so you stay up and running.

The Cygnet service desk is available via telephone, e-mail and online and provides a single point of contact for all services, support requests and queries.

“My staff and I found the staff and service absolutely fantastic and bespoke to our needs. A highly skilled, professional team- outstanding service.”

  • Technical Support & Help Desk

    Whatever your technical needs, our team can help! Our one-stop-shop helpdesk can ensure you stay in control, available via telephone, email and online you can keep track of every call, ticket or request for help.
    VIEW PAGE

  • Backup and Disaster Recovery

    From file and folder backups right through to Business Continuity and Disaster Recovery we have you and your data covered. All cloud backed we can ensure the integrity of your data, no matter what happens.
    VIEW PAGE

  • Cloud Productivity

    Office 365 or Google apps? It’s a good question that we can help you with, whatever system you choose we can provide support through planning, implementation and even end user training.
    VIEW PAGE

  • Capita SIMS Support & Training

    Our Capita accredited SIMS Support service provides access to remote support, training, software upgrade installation, patch management and on-site consultancy for a complete SIMS application suite
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  • Network Design & Installation

    Cabling to Wi-Fi, switches to firewalls let us take the work out of networking. From design to install (or anything in-between) we can ensure reliable, feature rich networking at cost effective prices.

  • ISP and Internet Services

    High quality internet services are harder to find than you might think. What works at home is not always good enough to ensure staff can deliver. We can help source and implement various high-quality ISP services.
    VIEW PAGE

  • Server Monitoring and Maintenance

    Unfortunately servers don’t maintain themselves, our server monitoring and maintenance can ensure that necessary security patches are applied and that potential issues are identified before they cause you a problem.

  • Pupil Asset Support & Training

    We can help to make day-to-day processes as simple as possible for every member of your staff teachers making assessments, the leadership team analysing data, or office staff managing attendance and census information.
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  • Strategic ICT Support

    Our helpdesk and field teams will work to ensure that your issues are resolved as fast as possible. Remote support, ad-hoc or regular scheduled engineer visits we will keep you up and running.
    VIEW PAGE

  • Purchasing and Procurement

    Competitive prices for a full range of IT equipment and software. Though our supplier network we can source and optionally install most IT equipment at highly competitive prices.
    VIEW PAGE

  • Anti-Virus and Malware protection

    Malware is unfortunately common at present and with experience across multiple products including being Sophos accredited we can help you protect your equipment and data from malicious attack.
    VIEW PAGE

Get in touch today to explore how we
can help you achieve more with our

 

OUR PARTNERS