People are important to us - whether it’s our customers, our colleagues or our community - and we value our unique connection to our local area. Born out of the local Council, our partnerships and connections go back a long way. Cygnet is a forward thinking company and by utilising our heritage we have the specialist skills to help schools, businesses and charities succeed. But don’t just take our word for it, see what our customers say!
Same excellent team, same excellent IT service
“I have been working with the team for many years and am pleased with the quality of service – we can get all the support we need for all our IT, delivered by staff who understand our pressures.”
Good introduction to an important subject
92% of respondents rated our GDPR training course ‘Very Good’or ‘Excellent’ and said they were ‘Extremely likely’ or ‘Very likely’to recommend Cygnet training to others.
“The [GDPR] presenter was very knowledgable and the pack provided was also very useful to pass on to colleagues back at school.”
Understanding issues and resolving them
I had previously worked with another SIMS team…After not receiving the service I felt we required I moved to Cygnet. The problems I had been wanting addressed and resolved were rectified in the very first meeting…following this their work has continued to be excellent.
“I find all the staff to be approachable and polite…I am never made to feel that I am wasting time in asking questions.”
Our great training feedback
The advice given was very useful and relevant.”
“As a newcomer, I found the whole event very educational and insightful.”
“Very professional feel to the event; well run, with the right number of attendees.”
Great Service; I always recommend Cygnet
At our School, the combination of knowledge and the personal touch that Cygnet provides is really valuable to us. I have been working with the team for many years and am pleased with the quality of service – we can get all the support we need for all our IT, delivered by staff who understand our pressures.
“I always recommend Cygnet to others as a service provider you can trust.”
Going the extra mile to meet customers needs
“We were so impressed with Ant and Giovanni’s product knowledge, attention to detail and offering to explain the process to us. Ant kindly took us through the processes and gave us an overview at the end to help improve our knowledge of the product”
Customers Are Priority
“Always helpful and issues resolved. I am very happy making contact with anyone at Cygnet and the technician always makes me feel as I am a priority. Thank you”
1st Class Support
“Cygnet support is always 1st class!”
Helpful and Happy
“Laura is great, always so helpful and happy”
“Think the whole team are doing an incredible job”
“So lovely to have a friendly cheerful person answer your questions and resolve them so speedily.”
Always Extremely Helpful
“All members at Cygnet are always so helpful and knowledgeable. Thank you”
“Always extremely helpful, friendly and will go the extra mile to ensure everything is working for me.”
Have Your Say!
We want to hear what you have to say about Cygnet. We believe in full transparency for our customers, so let us know about your experiences here and we will publish them above.